I’m having trouble placing an order, what can I do?

If you’re experiencing issues placing an order, please check that all required information has been entered correctly. Still having trouble? Contact our customer service team at service@skistoreswing.com. We’re happy to help!

Can I still cancel or modify my order?

If you’ve already received a shipping confirmation, it is unfortunately no longer possible to cancel or modify your order.This means that cancellations or changes to sizes and colors can no longer be made, as the order is already on its way and cannot be ...

Can I still change the shipping address of my order?

Haven’t received a shipping confirmation yet? Contact our customer service team immediately at service@skistoreswing.com. We may still be able to adjust the address before the order is shipped. Customer service is available on business days from 9:00 AM to...

Can I modify or cancel my order?

Have you already received a shipping confirmation?Then unfortunately, it’s no longer possible to cancel or modify your order.However, you can return the order after receiving it via our returns portal.Haven’t received a shipping confirmation yet?Please contact...

Which payment methods do you offer?

At Skistore Swing we accept several international payment methods including PayPal, Credit Card (Visa, MasterCard, American Express), Google Pay and Apple Pay. 3D secure code3D Secure Code is a security system that was invented to decrease credit card fraud...

How do I know if my order was placed successfully?

After completing your order, you will receive a confirmation email containing your order details and our terms and conditions.Once your order has been shipped, you will also receive a track & trace link by email.

I have paid but haven’t received a confirmation.

If you haven’t received a confirmation within 2 business days after payment, there might have been a typo in your email address.Please contact our web chat or send an email to our customer service for assistance.

How can I track my order?

Once your order has been packed and shipped, you will receive a shipping confirmation via email. This email will include a Track & Trace code from the carrier you selected. If you created an account, you can also track your...

What should I do if I receive an incorrect or damaged item?

If you have received an incorrect or damaged item, which is of course very unfortunate and not our intention, please contact us within 48 hours at service@skistoreswing.com. We are happy to help resolve this as quickly as possible. Incorrect item received...

What is the delivery time?

Orders placed on working days before 4:00 PM are shipped the same day.You can track your delivery using your track & trace link.

Damaged or incorrect delivery?

Start a chat with your order number + a photo; we’ll be happy to investigate what happened and always aim to find a suitable solution.

What are the shipping costs?

Shipping costs are displayed during checkout. Free shipping on orders over $500.

JavaScript seems to be disabled in your browser. For the best experience on our site, be sure to turn on Javascript in your browser.

Klantenservice

We hebben de belangrijkste vragen voor je op een rij gezet.

Klantenservice

Ordering and paying

Delivery and Shipping

Contact

Size charts

About Skistore Swing

Other Information

Customer Service

Quick & Easy

About Skistore Swing

Follow Us

Follow us

Currency