Can I modify or cancel my order?

Have you already received a shipping confirmation?
Then unfortunately, it’s no longer possible to cancel or modify your order.
However, you can return the order after receiving it via our returns portal.

Haven’t received a shipping confirmation yet?
Please contact our customer service as soon as possible at [email protected] (available on weekdays from 9:00 AM – 5:00 PM).
If the order hasn’t been shipped yet, we may still be able to change or cancel it
(please note: this can never be guaranteed).