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Ordering and paying

Ordering

Are you planning to place an order with us? Great choice! You can easily complete your order using your mobile, tablet, laptop, or computer. Creating an account is not required but offers benefits like faster checkout, tracking your order, and saving multiple addresses.

After selecting your items, you can complete the payment online. You can choose to pay either upfront or afterward—whichever you prefer. We offer a variety of payment methods. Once your order is complete, you will receive an order confirmation via email. When your order is shipped, you’ll receive a shipping confirmation with a Track & Trace code to follow your package.

We strive to process your order on the same day it’s completed. Generally, orders placed on working days before 4:00 PM are processed and shipped the same day.

Tip: With an account, you can easily track the status of your order.

Need help or have any questions? Don’t hesitate to contact our customer service at [email protected]. We’re happy to assist you!

On behalf of the Skistore Swing team, we wish you lots of (winter sports) fun with the items you’ve purchased from our webshop.

If you’re experiencing issues placing an order, please check that all required information has been entered correctly. Still having trouble? Contact our customer service team at [email protected]. We’re happy to help!
If you’ve already received a shipping confirmation, it is unfortunately no longer possible to cancel or modify your order.This means that cancellations or changes to sizes and colors can no longer be made, as the order is already on its way and cannot...
Haven’t received a shipping confirmation yet? Contact our customer service team immediately at [email protected]. We may still be able to adjust the address before the order is shipped. Customer service is available on business days from 9:00...
If you haven’t received a confirmation within 2 business days after payment, there might have been a typo in your email address.Please contact our web chat or send an email to our customer service for assistance.
Have you already received a shipping confirmation?Then unfortunately, it’s no longer possible to cancel or modify your order.However, you can return the order after receiving it via our returns portal.Haven’t received a shipping confirmation yet?Please...
At Skistore Swing we accept several international payment methods including PayPal, Credit Card (Visa, MasterCard, American Express), Google Pay and Apple Pay. 3D secure code3D Secure Code is a security system that was invented to decrease credit card...
After completing your order, you will receive a confirmation email containing your order details and our terms and conditions.Once your order has been shipped, you will also receive a track & trace link by email.