What should I do if I receive an incorrect or damaged item?

If you have received an incorrect or damaged item, which is of course very unfortunate and not our intention, please contact us within 48 hours at [email protected]. We are happy to help resolve this as quickly as possible.

• Incorrect item received: Please send us your order number, a photo of the received item, a photo of the item's label, and a photo of the order confirmation.
  Damaged item received: Please send us your order number, a photo of the damaged items or packaging, and a photo of the order confirmation.

Once we have received your information, we will assist you as soon as possible.